You can return unused items within 14 days for a full refund or an exchange.
We cannot refund or exchange used or customer damaged items. Please check all items immediately upon arrival.
With the exception of faulty goods, return shipping cannot be refunded and we will not give refunds until the goods have been received back. Returned items must be in their original packaging.
For damaged or faulty goods we will either refund you in full (cost of goods, shipping costs and return postage) or replace the item and refund your shipping costs. When returning goods we recommend using registered post as we cannot be responsible for goods that do not reach us.
This policy does not effect your statutory rights.
For details of where to return items please call +44 (0)1342824500 or e-mail firstname.lastname@example.org